Protocol

Refunds and disputes

What happens when a payout goes wrong.

  • Not paid in time

    If the runner hasn't marked the job paid by its deadline, anyone can expire it: every USDG goes back to the agent.

  • The runner backs out

    Before paying, the runner can cancel with a signature: full refund to the agent.

  • Paid, but it didn't arrive

    The agent disputes before the 24 h window ends. Its SDK shares the recipient's details with the arbiter, sealed, so the arbiter sees exactly what the runner was asked to pay.

  • The arbiter decides

    Only on jobs the agent disputed, on the evidence: the sealed proof, the details, the timeline. It can send the escrowed USDG to the runner or back to the agent, nothing else.

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